FAQ
Frequently Asked Questions
Emergency information
If you have an emergency case requiring immediate attention, please call our hotline (+233) 50 475 0090. We will give you instructions and directions. If you know the Hospital’s address, please come as quickly as possible. If you need transfer by us, please let us know by phone.
What can I expect at an appointment?
When you arrive at FOCOS, you would be directed to the Clinic Desk to register or sign in and have a vitals check before being seen by a doctor. We will examine you as quickly as possible – average waiting time is 15 minutes.
What happens if I am a new patient?
We would ask you a few questions about your medical history to help us register you and book an appointment for you to see the doctor. A thorough examination will then follow when you see the doctor. Please bring along any current medical investigation reports you may have.
Is there credit/debit card payment facility available? Also, do you accept foreign currency?
Yes, we accept VISA, GHLink and MasterCard credit/debit cards. We accept US dollars at an approved exchange rate of the Hospital. We also accept mobile money payments.
Do you have diagnostic facilities?
Yes. We deliver a range of Laboratory and Radiological Services including MRI, CT-Scan and X-rays.
Do you examine children at your hospital?
Yes. A Family Physician and a Pediatric Orthopedic Surgeon are available for pediatric clinical services.
Insurance and Billing Information
Do you have car parking facilities?
Yes. Free Parking is available.
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